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What We Do

Optimization

Operational Optimization

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Federal health programs operate within complex workflow environments shaped by regulation, oversight, and scale. Tria aligns policy, process, and systems to enhance operational performance.

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Business professionals pointing at data on a large interactive touchscreen table in a dimly lit office.

WHERE OPERATIONS BREAK DOWN

Workflows That Drive Performance

Technology alone does not improve outcomes. Tria reengineers workflows to reduce cost-to-serve, improve throughput, and strengthen compliance.  

By embedding structured process design, automation, and performance measurement into day-to-day operations, we ensure modernization translates into measurable operational improvement.

WORKFLOW AND OPERATIONS DESIGN

Embed Automation and Measurement

Business Process Redesign

Reengineering revenue, eligibility, and performance workflows to support scalable, efficient operations

Intelligent Automation

Deploying workflow tools, rules engines, and automation to streamline high-volume activities

Digital Knowledge Management

Institutionalizing policies, payer rules, and program guidance into structured digital systems

Performance Optimization

Continuously improving cost-to-serve, throughput, efficiency, and operational quality across programs

Performance Measurement

Embedding real-time analytics and reporting frameworks into operations

Medical professional wearing mask and gloves interacting with a futuristic touchscreen interface.

VISIBILITY BUILT IN

Measurement, Governance, and Accountability by Design

Case management workflow redesign
01
Operational support optimization
02
Performance dashboards and reporting frameworks
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Governance and compliance-by-design integration
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Featured Case Study

VA Enterprise Management Workflow Engine (EWME)

Tria redesigned and modernized VHA Revenue Operations, supporting consolidated patient account centers responsible for third-party collections across VA. Our teams implemented large-scale workflow and payer compliance tools, streamlined revenue operations across multiple centers and improved operational efficiency and consistency.

Smiling doctor showing a tablet to a male patient sitting on a medical exam table.

$4.5B+

Recovered annually

7

CPACs optimized

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Improve Operational Performance Without Disrupting Delivery

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