Meeting the people has been by far my favorite thing. Whether they have technical issues or general questions, I have no problem helping. Also, it's easy to learn new things here because everybody is willing to teach me. At the end of the day, we're all working for the same team and want to make sure that we're all as successful as possible.

Around the time I joined the company, Tria formed from a merger of three companies. It really pushed me to learn a lot in an accelerated timeframe. Coming out of the merger with a promotion was a major accomplishment for me. Also, I've been working with HR on internal projects and reports. I see it as an achievement that HR asked me to assist them because it shows that I'm starting to get relied on to take care of things.

As a child I loved taking things apart and putting them back together in a different way. As an adult, I began taking apart everything from PCs to older game systems to TVs. It got to the point where I ended up getting my appliance technician certification. I can fix a fridge. I can rewire a house. My family and I recently built a shed and deck on our own.

I was working at Lowe's when Tom Kenny, Tria's president of IT and National Security Division, came in for help with a home improvement project. We ended up talking about technology. I said I had taken some computer science courses in college and wanted to get into the IT field. A few months later I started working here. I still can't believe it happened.

The one thing that really keeps me going throughout the day is interacting with people. I think the more we talk to each other, the easier things become. I honestly think people end up feeling a little bit happier after having a good conversation. So I take it upon myself to make sure people are okay. I don't want anybody to ever feel like they have nobody to talk to.